Who we are
Our website address is: https://www.poachershideaway.com.
What personal data we collect and why we collect it
If you contact us via our contact form we will collect and store
- your name
- your email address
- your telephone number – if submitted
- the ip address from which the form was submitted – for reasons of fraud protection
- the message you submitted
we collect this data in order to be able to answer your questions and enquiries.
Where you indicate you would like to receive marketing correspondence from us, subscribe to our mailing lists or newsletters, enter into any of our competitions or provide us with your details at open-day events etc, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events, which we think may be of interest.
You have the right to opt-out of receiving such information at any time. To opt-out of receiving such information you can:
- tick the relevant box situated in the form on which we collect your information;
- clicking the unsubscribe button contained in any such communication received; or
- contact us providing us with your name and contact details.
Where you have subscribed to receive marketing correspondence from us we will keep personal data 5 years from when you last interacted with us.
We will not share your personal data with any third parties without your prior consent.
2. WHAT ARE COOKIES?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
3. WHAT COOKIES DO WE USE AND WHAT IS THEIR PURPOSE?
The cookies we use are both “functional” and “analytical” cookies. We use a web analytics service called Google Analytics provided by Google Inc. Google Analytic cookies allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
Who we share your data with
We will collect details such as your name, address, phone number and email address when you order goods or services from via our Site. We will use this information to process your order and comply with our contractual obligations. We do not retain payment processing information which has been submitted to payment providers.
How long we retain your data
We will retain your information as long as we require this to provide you with the goods or services ordered from us and for a period of 6 years afterwards.
What rights you have over your data
It is important that the personal data we hold about you is accurate and current. Please keep us informed if the personal data we hold about you changes.
Data protection legislation gives you the right to object to the processing of your personal data in certain circumstances or withdraw your consent to the processing of your personal data where this has been provided. You also have the right to access information held about you and for this to be provided in an intelligible form. If you would like a copy of some or all of your personal information, please Contact Us. In certain circumstances we reserve the right to charge a reasonable fee to comply with your request.
You can also ask us to undertake the following:
- update or amend your personal data if you feel this is inaccurate;
- remove your personal data from our database entirely;
- send you copies of your personal data in a commonly used format and transfer your information to another entity where you have supplied this to us, and we process this electronically with your consent or where necessary for the performance of a contract; or
- restrict the use of your personal data.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal data that we hold about you or make your requested changes. Data protection legislation may allow or require us to refuse to provide you with access to some or all the personal data that we hold about you or to comply with any requests made in accordance with your rights referred to above. If we cannot provide you with access to your personal data, or process any other request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
Please send any requests relating to the above via our contact form specifying your name and the action you would like us to undertake.
Your contact information
Please use our contact form for any queries regarding data protection
How we protect your data
We take precautions intended to help protect personal data that we collect and store. For example, we protect the information transmitted from your browser to the Services using Secure Sockets Layer (SSL) software or similar encryption technology. Any transmission is at your own risk. We expect that you will use appropriate security measures to protect your information.
Industry regulatory disclosure requirements
Where our website contains links to other sites, Poachers Hideaway cannot be held responsible for their practices.